Questions.
Answered honestly.

Both are wireless Convex + Linear dual-frequency probes in the Black Series — the core platform, connectivity, app, and certifications are identical. The difference is the transducer array: the US-CL has 128 elements and the US-CL PRO has 192 elements. More elements means finer spatial resolution and greater sensitivity to low-velocity flow signals. For most general practice and everyday POCUS use, the US-CL is excellent. For high-volume specialist environments, emergency medicine, or demanding cardiac and vascular work, the US-CL PRO delivers measurably better image quality.

It refers to three imaging capabilities in a single probe: Convex mode (2–5 MHz) for deep abdominal and general scanning, Linear mode (7.5–10 MHz) for superficial structures, vascular, and MSK imaging, and Colour Doppler — all in one device you switch between in the app.

The US-PL uses a Phased Array transducer, which has a small, tapered footprint specifically designed to fit between intercostal spaces. This is what makes cardiac imaging possible — a standard convex probe cannot produce the sector-shaped field of view needed for parasternal, apical, and subcostal echo views. If cardiac assessment is part of your workflow, the US-PL is the correct device.

Yes. The US-CE is IP68-rated and fully submersible for disinfection between patients. It is compatible with standard single-use probe covers for intracavitary use. The endocavity transducer operates at 4–9 MHz, which is optimised for the close-range, high-frequency imaging that transvaginal and transrectal work requires.

The VF-10 is a completely different technology from the ultrasound probes. It uses near-infrared (NIR) light to detect subcutaneous veins and projects a real-time vein map directly onto the patient's skin surface — no screen, no app required. It does not produce ultrasound images. Its purpose is to make difficult venous access visible to the naked eye, reducing failed cannulation attempts. It pairs naturally with the Black Series probes but serves a distinct clinical function.

All Black Series wireless ultrasound probes weigh approximately 120g — similar to a large permanent marker. The VF-10 VeinView is a handheld device available in both handheld and stand-mounted configurations.

Yes. The Black Series probes are used in veterinary practice for small and large animal POCUS — abdominal assessment, focused cardiac evaluation, pleural and thoracic imaging, and reproductive work. The US-CL is the most common starting point for small animal practice, with the US-CE suited to reproductive and transrectal applications.

We don't display prices on the website — pricing is discussed directly and depends on the device selected, any bundling, and your payment arrangement. Contact us or book a demo and we'll give you a clear, transparent quote.

Yes. Flexible payment terms are available for approved customers, structured to align with your practice cash flow. Terms are discussed individually — there are no fixed packages because every practice is different. Contact us to start that conversation.

As a capital asset acquired for business use, the equipment may qualify for applicable South African tax allowances such as wear-and-tear allowances, depending on your circumstances. You should confirm the treatment applicable to your practice with your accountant or tax adviser — we can't provide tax advice, but this is worth discussing with your financial team.

Absolutely. We can quote for individual devices or multi-device configurations. If you're equipping multiple consulting rooms or want to bundle a Black Series probe with a VF-10 VeinView, get in touch and we'll put together a tailored proposal.

Please contact us directly for current warranty terms and any returns or exchange queries. We handle these on a case-by-case basis and aim to resolve any issues quickly and fairly.

All Black Series wireless ultrasound probes connect to the MY USG app. It is available on the App Store (iOS) and Google Play (Android). A Windows installer is available on request. The app is free and included with your device — there is no subscription fee.

The probe creates its own WiFi hotspot. You power it on, connect your device to its network in your phone's WiFi settings, open MY USG, and you're live — typically within 30 seconds. You can also connect via USB-C for a direct wired connection.

Yes. Up to three devices can connect to a single probe simultaneously via WiFi — useful if you want to share a live feed with a colleague, student, or patient in the same room.

Yes. The MY USG app is POPI compliant and password protected, ensuring that patient images, measurements, and reports remain confidential and accessible only to authorised users. Images and reports can also be uploaded directly to your online patient file and note-keeping system.

Approximately 2 hours of continuous scanning on a full charge. The probe charges via USB-C or any Qi-compatible wireless charging pad. Four LED indicators on the device show battery level.

Yes. All Black Series probes support DICOM output for direct integration with PACS and hospital information systems. Images and cine loops are exported in standard DICOM format.

The MY USG app runs on iPhone and iPad (iOS 12 and above), Android phones and tablets (Android 7.0 and above), and Windows 10 and above. It works on most modern smartphones and tablets.

We'll confirm a time, find out a bit about your clinical setting, and then walk you through the device with live imaging — covering all modes, the app, and the clinical scenarios that are most relevant to your work. Demos can be in-person (Johannesburg) or conducted remotely. There's no obligation and no sales pressure.

Yes — and please do. If you want to see FAST scanning, transvaginal imaging, cardiac views, nerve blocks, or vein access in a paediatric patient, tell us when you book and we'll prepare accordingly. The more specific you are, the more useful the demo will be.

We provide on-boarding support with every device to get you scanning confidently. For formal POCUS training, credentialing, and governance programmes, we can point you toward appropriate resources — responsible adoption is something we take seriously.

Contact us at [email protected] or call 076 550 1079. We'll work through the issue with you directly. Most connectivity and app questions are resolved quickly.

We offer live demonstrations rather than extended trials. A properly conducted demo — with your clinical scenarios, your patients or models, your phone — gives you a realistic sense of what the device can do in your hands. Get in touch to arrange one.

We are based in Johannesburg and supply across South Africa. We also supply into other African countries — contact us to discuss availability and logistics for your location.

Delivery timelines depend on stock availability and your location. We carry local stock in Johannesburg, which means most South African orders can be fulfilled quickly. Contact us for current availability and estimated delivery times for your area.

Yes. We hold stock in Johannesburg for fast local fulfilment — we are not an overseas catalogue with long lead times. This also means you can see devices in person before committing.

Each Black Series probe ships with the probe itself, a USB-C charging cable, and documentation. The MY USG app is downloaded separately from the App Store or Google Play. Contact us for the current full contents of each device package.